FAQs

Q: Does your shipping service cover my country?
A: Absolutely! We offer worldwide shipping, ensuring that customers from all countries can enjoy our products.

Q: Can I make changes or cancel my order?
A: Yes, you have a 24-hour window from the time of order placement to make changes or cancel your order. Please contact our customer support team during this period for assistance.
Note: After 24 hours or once the order is processing, changes or cancellations may not be guaranteed, but we’ll do our best to help.

Q: How can I track the delivery status of my order?
A: Once your order is shipped, you’ll receive a tracking number via email. You can use it to monitor your package’s progress and location in real-time.

Q: What payment methods are accepted?
A: We accept major credit cards including Visa and Mastercard, as well as PayPal for secure and flexible payments.

Q: My package was marked as delivered, but I haven’t received it. What should I do?
A: If your package shows as delivered but hasn’t arrived, please contact us via email immediately. Our support team will investigate and ensure the issue is resolved promptly.